Privacy Policy

Last updated: 1 August 2026

This Privacy Policy explains how PanelLaunch ("we", "us") collects, uses, shares, and protects information when you use our website and Service.

1. Information we collect

• Account information — your name, email address, phone number, and the details you provide when registering or contacting us.
• Billing information — plan, transaction, and payment-status data. Payments are processed by third-party payment providers; we do not store full card numbers or equivalent secrets.
• Panel & usage data — the domain, configuration, and operational data associated with the panel you deploy.
• Technical data — IP address, browser and device information, cookies, and server logs generated when you use the site.
• Communications — messages you send us through support, email, or chat.

2. How we use your information

• to create your account, deploy and operate your panel, and provide the Service;
• to maintain and support your panel, which includes administrative access to investigate and resolve issues and to apply fixes and security measures;
• to process payments, renewals, and invoices;
• to provide support and send transactional messages (e.g. deployment, billing, and security notices);
• to secure the Service, prevent abuse, and comply with legal obligations;
• to improve and develop our products.

3. Cookies & local storage

We use essential cookies to keep you signed in and to operate the site. We may use limited analytics to understand usage. Some preferences (such as your theme and currency choices) are stored locally in your browser. You can control cookies through your browser settings, though disabling essential cookies may affect functionality.

4. How we share information

We do not sell your personal data. We share it only with service providers who help us run the Service, under appropriate safeguards, including:

• payment processors, to take and reconcile payments;
• hosting and infrastructure providers that run the platform;
• DNS and SSL providers (for example, Cloudflare) used to connect and secure domains;
• email and communication providers used to deliver messages.

We may also disclose information where required by law, to enforce our terms, or to protect the rights, safety, and security of our users and the Service.

5. Data retention

We keep personal data for as long as your account is active and as needed to provide the Service, then only as long as necessary to meet legal, accounting, or reporting requirements. You can export your data at any time and request deletion as described below.

6. Your rights

Subject to applicable law, you may request access to, correction of, export of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable time.

7. Security

We use technical and organisational measures to protect your data, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International users

Your information may be processed and stored in countries other than your own. Where we transfer data across borders, we take steps to ensure it remains protected in line with this Policy.

9. Children

The Service is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal data from children.

10. Changes to this Policy

We may update this Policy from time to time. We will indicate changes by updating the "Last updated" date above, and where appropriate provide additional notice.

11. Contact

For privacy questions or requests, email admin@panellaunch.com or use our contact page.